Returns

We hope you love every piece. If something isn't right, here's how to send it back.

HOW TO RETURN

START A RETURN

Sign in with the email you used at checkout, choose your order, and select Request return. We'll reply with instructions within 2 business days.

Prefer email? Write to orders@feronia.world with your order number and reason for return.

OUR POLICY

• Returns are accepted within 14 days of delivery.
• Items must be unworn, unused, unwashed and undamaged, with tags attached.
• Made-to-order purchases are final sale.
• Return shipping is the customer's responsibility. Please use a tracked service; we can't refund items lost on the way back to us.
• A $10 restocking fee is deducted from refunds. There's no fee for exchanges or store credit.
• If your item arrived damaged, faulty or wasn't what you ordered, we'll cover return shipping and there's no fee. Contact us within 14 days of delivery.
• Refunds are issued to your original payment method within 7 business days of the item reaching us.

WHERE TO SEND IT

We'll send the return address once your request is approved. Please don't ship a return before you hear from us.